Home > US Pre-Order Terms & Conditions
US Pre-Order Terms & Conditions
Pre-order is a service that lets you order a product before the official launch date.
The following conditions apply for pre-orders:
- For US-fulfilled pre-ordered products GEAR4 uses Amazon.com.
- When the 'Pre-Order' button is used, customers will click through to the product page on Amazon.com to pre-order the product.
- Release-date Delivery is Amazon's own version of pre-orders. For more information please visit the Release-date Delivery page on Amazon.
1) Delivery
- We aim to deliver pre-ordered products on the official launch date, provided that we have received and processed your payment. This is not always possible due to availability at our warehouse.
- Delivery charges may apply to all pre-orders unless otherwise stated.
- Standard Delivery timelines (estimated 2 to 7 days) will apply from the moment the pre-ordered product is available.
- GEAR4 will endeavour to deliver on the launch date, however, should there be any unforeseen circumstances, we will deliver to customers in strict chronological order, which may be after the launch date.
2) Separate shipping
- Pre-ordered products are shipped separately.
- They will not be sent with any other GEAR4 products.
- If pre-orders are placed at the same time as regular orders, your online order status and shipping confirmation emails will include the pre-order. We're sorry, this is a mistake, please ignore it.
Your pre-order purchase is also subject to our General Terms and Conditions.
